Managing Director

Foodservice Hospitality Operational

Management & Design Consultant


Mob: +61 449 873 239

Chris Arrell, founder of Hospitality & Foodservice Consultants, Hospitality Total Services in Australia & New Zealand, has collectively over 38 years experience in foodservice, hospitality, tourism, food & beverage, retail, healthcare sectors providing operational, management advisory and design consultation. Chris has tertiary qualifications from England & New Zealand in food, beverage, catering & management.

In 1992 Chris started his own consulting company. In this time he has worked on over 250 different client consultation briefs some of which included multiple projects themselves requiring advice & design including; hospitality, foodservice management, operations, sustainable design, retail, liquor licensing, tourism master plans, marketing & feasibility analysis.

Chris has produced over 50 feasibility studies of which many projects have been funded, built & are operating successfully today samples herein:

Chifley Hotel Perth (now Somerset). CY O’Connor Village Pub, Perth. Graces Tavern, Exmouth.
Comfort Suites, Rockingham. Whale & Ale Tavern, Perth. Portofinos Quinns, Perth.


Chris has been involved with the operational review, both back and front of house, for over 200 food, beverage, hotel or retail outlets operating or their concept designs under consideration, examples of these services are but not limited too:


Operational Review Delivery Solutions Laundry Solutions
Waste Considerations & Solutions Services Consideration Ergonomic Flows
Cost Benefit Analysis Food Delivery Solutions Occupational Health & Safety


Chris has been involved with providing management advice to over 250 clients some of these with multiple projects since 1992. This advice includes but not limited too:


Standard Operating Procedures. Market Strategies. Feasibility analysis & reports. Business plans.
Statement of Requirements. Market analysis. Probable cashflows. Peer reviews design & operations.
Key Performance indicators. Snapshot reports. Room , kitchen strategies. Equipment condition reports.
Human resources structures/hierarchy. Management Plans. Warewashing strategies. Expression of Interest Campaigns.
Cost benefit analysis, recurrent cost analysis. Budgets. Bin area analysis. Public interest assessments.
Due diligence reports, to purchase or freehold of business. HACCP reports. Food safety plans.


Some notable success stories today benefitting from the management advice provided to clients, samples herein:


City of Wanneroo  – library/café & Portofinos Quinns.
Satterley Property Group, Western Australia – Dalyellup, Secret Harbour, Brighton multiple projects cafes/ taverns/ liquor stores/ retail shops.
Hawaiian Property Group, Western Australia – Claremont Quarter multiple projects small bar/ restaurants/ cafes.
Brookfield, Western Australia – City Square multiple projects restaurants/ tavern/ café court.
Kimberley Coastal Camp, Western Australia.
Malt Supper Club, Mt Lawley.
Kingfish Lodge, New Zealand.
Christchurch Casino, New Zealand



Chris has provided hospitality & foodservice design advice to over 200 clients, some with multiple projects from small kiosks through to multi kitchen or multi outlet developments & redevelopments. Sometimes both front & back of house design is completed by HFC & more so the rooms/kitchens/bars/laundry/storage/waste & service areas.

Chris works in house with Foodservice Designers to complete projects, from a foodservice perspective;

Client Brief Schematic Concept Design Design Development Equipment Specifications
Equipment Selections Project Budgets Tender Documentation Specifications
Project Administration Defects Review Operational Flow Spatial Planning
Site Inspection Reused Equipment Review

Chris’s advice spans across all the services that Hospitality & Foodservice Consultants offers. Most importantly Chris has over 38 years experience experience in hospitality, foodservice, retail developments & operations himself as an apprentice chef,  chef, bar manager, hotel general manager, hospitality operations manager in both Australia and New Zealand over the first 15 years then as a hospitality and foodservice consultant during the last 23 years whilst providing independent advice in his own consulting company.

Contact us today

Office:Unit 11, 3 Arkwright Road, Rockingham, WA 6168

Telephone:+61 8 9554 6720